Privacy Policy and Basic Policy on Information Security Privacy Policy

PRIVACY POLICY

Privacy Policy

Privacy Policy

VISA SUPPORT International Administrative Scrivener Office (hereinafter referred to as "the Office") establishes this Privacy Policy regarding the handling of users’ personal information provided through this website and the various services offered herein (hereinafter referred to as "the Services"), and is committed to properly managing and protecting such information.

Article 1 (Definition of Personal Information)

"Personal Information" refers to information defined as "Personal Information" under the Act on the Protection of Personal Information of Japan (hereinafter referred to as the "Personal Information Protection Act"). It includes information relating to a living individual, such as name, date of birth, address, telephone number, email address, and other information that can identify a specific individual.
It also includes personally identifiable information such as facial photographs, fingerprints, voiceprints, health insurance certificate numbers, and other information that can identify an individual when easily matched with other information.

Article 2 (Collection of Personal Information)

The Office collects personal information appropriately to the extent necessary for conducting its services, including the following:
   Name, date of birth, gender, address, telephone number, email address
   Bank account information and identification documents (driver’s license, My Number Card, health insurance card, etc.)
   Various certificates (family register certificate, residence certificate, seal registration certificate, corporate registration certificate, etc.)
   Other personal information included in contracts, application documents, and related materials

Article 3 (Purpose of Use of Personal Information)

The Office uses collected personal information only within the scope necessary for the following purposes:
   Responding to consultations and inquiries
   Providing requested services and performing related 업무
   Taking necessary actions based on applicable laws and regulations
   Communication and management related to the provision of our services

Article 4 (Management of Personal Information)

The Office takes appropriate security measures to prevent leakage, loss, damage, or unauthorized access to personal information and manages such information with strict care. We also provide necessary training and supervision for employees and continuously review our management practices.

Article 5 (Changes to the Purpose of Use)

If the Office changes the purpose of use of personal information, such changes will only be made within a scope reasonably considered to have a relevant connection with the original purpose. In the event of any changes, the Office will notify the individual concerned or announce such changes through the designated method or this website.

Article 6 (Provision of Personal Information to Third Parties)

The Office will not provide personal information to third parties without prior consent from the individual, except in the following cases:
When required by laws and regulations
When urgently necessary to protect human life, physical safety, or property
When particularly necessary for improving public health or promoting the sound development of children
When cooperation with national or local government authorities is required

Article 7 (Correction of Personal Information)

Individuals may request correction, addition, or deletion of their personal information held by the Office. Upon confirming the details of such requests, the Office will respond without delay within a reasonable scope and notify the individual of the results.

Article 8 (Suspension of Use, etc.)

Individuals may request suspension of use or deletion of their personal information if it is being used beyond the stated purpose of use or was obtained improperly. The Office will investigate based on the request and, if necessary, take appropriate measures promptly and notify the individual of the results.
However, if implementation requires excessive costs or is otherwise difficult, the Office will take alternative measures necessary and appropriate to protect the rights and interests of the individual.

Article 9 (Compliance with Laws and Continuous Review)

The Office complies with the Act on the Protection of Personal Information and other applicable laws, regulations, and guidelines, and regularly reviews this Privacy Policy to ensure continuous improvement.
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